building good communities vs. enforcing rules

Building good communities is more important then enforcing rules

Helping someone understand why rules exist is more important then telling them what the rules are

You don’t have to build your communities like you’re a company. You can just TALK to people.

DO be explicit about your community norms. DO use your moderation tools to enforce them where necessary. But for the love of god, don’t mistake rules lawyering for an actual community.

ā€” from on Mastodon. Cross-posting to Tumblr for safekeeping…

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cross-posted from my Tumblr blog: via IFTTT.
Originally posted on April 08, 2017 at 07:43AM. [Tumblr direct link]


[Link:] Advice for the Accidental Community Manager ā€“ The Coral Project

Jessamyn West was a moderator and community member at the legendary MetaFilter community/website [] for about ten years. She now works for the Coral Project [].

from my Tumblr blog: [direct link]